Privacy Policy

Preface

CTM Electrical Group Pty Ltd (known here-in as “CTM Electrical Services”) takes your privacy seriously. Because of this we have created the following policy to help safeguard your information, and give you piece of mind. CTM Electrical Services strictly adheres to the methods we’ve outlined below for your protection and security. Please ensure you have read this policy carefully.

Cookies

During the course of your visit to this site, CTM Electrical Services may set and access cookies on your computer. A cookie is a small amount of data – which often includes an anonymous unique identifier – that is sent to your browser from a web server and is stored on your computer. Depending on the particular use of the cookie, it may contain information such as your unique user id or username for this site.

Web beacons are objects that are embedded in a webpage or email that are invisible to the user, but allow checking that a user has viewed the page or email. Other names are web bug, tracking bug, tag or page tag. CTM Electrical Services may use web beacons along with cookies to assist in collecting generalized demographic information, and to help count and monitor traffic on this website.

If you wish to disable cookies, you may do so through your individual browser options, however some features of this site (and others) may rely on cookies to work properly, and disabling cookies may have an adverse effect on your web browsing experience. Please check your browser’s help section for instructions on how to disable cookies if you wish to proceed.

Log Files

Most standard websites and servers use log files to help track statistics and information about the websites performance, or any potential issues such as missing files, errors displayed to the user etc. These log files generally include your Internet Protocol Address (IP address), browser manufacturer and version, Internet Service Provider (ISP) information, referral/exit pages, Operating System (OS) or platform manufacturer and version, the date and time of your request, length of time you’ve spent on the site and how many clicks or page visits you generated.

This information is used to administer the site and servers, analyze trends, track general user movement and gather broad demographic information for aggregate use. This information is stored for as long as is required, and is not personally identifiable on its own. CTM Electrical Services makes every effort to ensure this information is never coupled with other data that may make it personally identifiable.

Collection of Personally Identifiable Information

This site may from time to time, request personally identifiable information from you for the purpose of administering a competition, organizing a call back for an enquiry, creating & managing a user account or processing payment for a purchase.

CTM Electrical Services will never sell or rent your information to a third party, and will only share all or some of this information when:

  • We have your consent to share the information
  • We need to share your information in order to provide the product or service you have requested
  • We need to send the information to companies that work on behalf of CTM Electrical Services to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.)
  • We respond to a compulsory court order to comply with due legal process

Access to your information

You may, at any time, request a copy of all personally identifiable information CTM Electrical Services holds of you, and may request that this information be amended or destroyed.

All requests must be made in writing, and CTM Electrical Services may take up to thirty days, from the date of receipt, to respond to your request.

Under no circumstances will CTM Electrical Services destroy any information that is required to be kept by law (including, but not limited to financial transaction information).

Information Security

Every effort is made to ensure all of your private information is kept secure. However, in today’s digital landscape, it is impossible for CTM Electrical Services to guarantee that your information will remain secure from any form of cyber attack, and CTM Electrical Services takes no responsibility or liability for any information that may be compromised as a result of a cyber attack. We recommend that you weigh any potential pros and cons before using this site.

Third Party Partners

CTM Electrical Services may work with a range of third parties in order to provide products & services, advertisements or to track users on our site. These third parties may set and access cookies and may use JavaScript or other web technologies to track your movement around this site, and the world wide web in general. The way these third parties use their cookies or other code is subject to their own privacy policies, and are not covered by this policy. CTM Electrical Services does not allow any third parties access to personally identifiable information we have collected about you.

Changes to this policy

CTM Electrical Services may make changes to this policy at any time, and while we endeavour to alert our users of any changes being made, you should read over this document from time to time to ensure you understand our current policy.

Contacting Us

Should you wish to discuss any aspect of this policy, or would like more information on our approach to privacy, please do not hesitate to contact us via email or by writing to us at:

CTM Electrical Services
P.O. Box 4183
Hoppers Crossing, VIC, 3029